Colton RequestTracker splits city issues by department

Colton’s RequestTracker is organized by department, which is helpful when the same street problem might involve Public Works, Water and Wastewater, the Electric Department, or another city desk.

The page includes categories such as water leaks, city service requests, streetlight problems, graffiti or street issues, and water or wastewater concerns. Pick the closest category first, then describe the problem in a way a field crew can act on.

Colton has freeway edges, older neighborhoods, industrial streets, schools, and foothill-side routes. For streetlights, graffiti, water leaks, or a street issue, include the closest address, cross street, direction of travel, and anything that makes the spot easy to identify.

Creating or using an account can help if you want to check existing requests. For urgent utility or safety problems, use the phone guidance shown by the city instead of waiting on a routine online request.